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Updated: October 15, 2018 

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What Binds Us Together

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Posted: 2/10/2010
Note: Names, Identifying informaiton and details may have been altered to protect personal identities.

My name is Marilyn and I just have to write in today to tell you all what a wonderful experience I have had working with your company. I am so happy with the way things turned out. I was taken well care of from the first time I spoke with Andy on the phone, when my case was assigned to Julie, and most importantly when I received the phone call from my daughter Carmen, who I had not spoken to in over 20 years.

The last time I saw Carmen she was newly married to the man who is now her ex-husband. Her husband was a big problem. They were living in the house with my father. I was also married, and letting my ex-husband dictate a lot of things. I should have been stronger and handled it a lot better, but I didn't. One thing we always did well was stand by our men, but neither of us was ever good at picking up the phone and mending fences. I never made a conscious decision to cut Carmen out of my life, but before I knew it over a year had passed. When I finally picked up the phone to call her, her number was disconnected. I went to her home and found out she had moved out of state 6 months before. I was hurt that she hadn't even said goodbye, and tried not to think about how I had hurt her by not standing up for her when it mattered most.

Now, I'm 67 years old and find myself alone. I'm divorced, single, and driving a motor coach for a casino. It gives me plenty of time to think about the things I wish I had done differently in my life. About a month ago, one of my good friends died in her sleep at only 54. No one saw it coming and no one could give an explanation. It got me thinking about how we never know how much time we have left. I went to her funeral and saw all of her children and grandchildren and listened to them tell stories about what a great person she was and how much they will miss her. I tried not to think about who would miss me or who would come to my funeral if it had been me instead.

That was the straw that broke the camel's back. The next day I picked up the phone and called Search Quest America. Andy put me at ease. He walked me through the process and before I knew it I was working with Julie, my researcher. Then, just 2 weeks after that I got a phone call one afternoon at work. Julie was calling to tell me she had found Carmen and wanted to know if I wanted to call her first. I told her to go ahead and break the ice for me.

Only thirty minutes later the phone rang again and it was Carmen herself!! We cried together and got caught up on all that has happened since we last spoke, and never once talked about the things that had separated us, only the things that bind us together. I knew I had 2 grandchildren, but they are not children anymore. They are 24 and 27 already! I also have 3 other grandsons, 15, 13, and 10 years old and even 2 great-grand children, who are 4 and 2 years old. I went out to see her that weekend (it's only a four hour drive). Now we talk all the time. We have so much in common and I am just so grateful that Andy and Julie helped me put the pieces of our relationship back together before it was too late. All of a sudden I have a family again! It's awesome. I can't thank you all enough for your role in all this. I hope you continue to help others the way you have helped me.

(Written by Mica Burton on Marilyn's behalf.)

Client ID#266499
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